Quality Control Excellence Manager (Santiago)

Quality Control Excellence Manager Country: Chile City: Santiago Department: Global Operations & Production Job ID: 45106 Management | Permanent | Full-/ Part-time | On-Site Our people in Manufacturing & Global Operations share two priorities: getting things done and making things better. If you’re a dynamic person with a positive mindset, you’ll fit in well here. It’s an international team with a powerful spirit of collaboration. Together, we make sure our products meet the highest standards of quality by constantly searching for ways to improve at every stage of our value chain – from the raw materials we buy through to the logistics network that brings our medicines to patients. Join our team and help us make an even bigger contribution to Grünenthal’s future. What the job looks like
- Lead the governance of the Quality Control initiative and project portfolio.
- Execute initiatives and projects that drive impact within the QC organization.
- Guide and monitor the implementation of Global Operations Business System standards across analytical operations processes.
- Monitor and evaluate Quality Control Key Performance Indicators (KPIs).
- Support the application of LEAN tools for analytical problem-solving.
- Assist in the analysis and implementation of actions related to GMP compliance and OPEX improvements.
- Provide functional support according to the needs of the QC area.
- Oversee the execution, supervision, and ongoing promotion of occupational health, safety, and environmental practices within the operation.
- Review and maintain EHS Management System documentation.
- Lead investigations of workplace and environmental incidents within the area.
- Analyze identified non-conformities and define corrective and improvement actions.
- Ensure alignment with legal requirements and internal standards.
- Strictly adhere to ALCOA+ principles in all documentation processes associated with the role.
- Ensure compliance with Good Manufacturing Practices (GMP), GxP requirements, and internal procedures across all QC activities.
- Report any deviations or anomalies through the Quality Management System.
- Manage and develop the team in a safe, engaging, and motivating environment aligned with the ambition of being a great place to work.
- Conduct close and continuous performance management.
- Ensure the team has clear objectives aligned with company strategy.
- Support development through regular feedback, coaching, and 1:1 meetings.
- Lead by example, promoting corporate values, continuous improvement, and a balanced focus on business results, employee development, engagement, and overall team experience. What you'll bring to the table To make the most of this role and truly thrive, you should have: Mandatory Requirements
- Advanced English level (C1)
- ≥ 3 years of experience in the pharmaceutical industry in leadership roles within Quality Control
- Proven knowledge and experience in Project Management
- Excellent ability to communicate effectively with stakeholders (peers and directors) Desired Requirements
- Experience leading operational excellence initiatives in quality control areas
- Green Belt or Lean Six Sigma certification (or similar) and experience applying RCA (Root Cause Analysis, continuous improvement, and recurrence elimination)
- Experience working in pharmaceutical laboratories exporting to Europe, USA, or countries with high regulatory oversight Rene Ignacio Pugin Langenbach , the Hiring Manager Grünenthal is a general leader in pain management and related diseases. As a science-based, privately-owned pharmaceutical company, we have a long track record of bringing innovative treatments and state-of-the-art technologies to patients worldwide. Our purpose is to change lives for the better – and innovation is our passion. We are focussing all of our activities and efforts on working towards our vision of a world free of pain. Grünenthal is headquartered in Aachen, Germany, and has affiliates in 28 countries across Europe, Latin America and the US. Our products are available in more than 100 countries. In 2024, Grünenthal employed around 4,300 people and achieved sales of € 1.8 billion. #J-18808-Ljbffr Postúlate en Kit Empleo: kitempleo.cl/empleo/1dxno9