Sales Support Manager (Santiago)

Career Area: Sales

Role Definition

Lead development and execution of commercial strategy of assigned products and/or markets.

What you will do:
- Identifying and analyzing organization's strengths and weaknesses and responding to opportunities in sales environment. Lead process improvement projects including automation implementation new tools and workflow redesigns.
- Supervising and coordinating the daily activities of staff engaged in promoting and selling a product; overseeing the resolution of customer complaints.
- Developing and managing sales programs in alignment with long and short-term sales strategies; establishing training programs for sales team.
- Hire, train, and manage the sales support team, monitoring performance and providing coaching to enhance capabilities and results.
- Support the development and execution of sales strategies, track key performance indicators (KPIs), and assist in the administration of sales compensation programs.

What you have:
- Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
- Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.
- Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
- Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
- Negotiating: Knowledge of successful negotiation concepts and techniques Postúlate en Kit Empleo: kitempleo.cl/empleo/1dsze6