Branch Administrator & Sales Support Coordinator Team Leader, Santiago

About the Role
We are seeking a highly organised Administration Team Leader to provide ongoing leadership and operational support to the Administration and Sales Coordination team across Queensland.
This role plays a critical part in supporting sales activity, managing order and invoice processes, and ensuring customer requirements and business objectives are consistently met.
Responsibilities & Duties
Review customer orders for both new and second-hand lift trucks', ensuring all relevant information has been provided by the salesman.
Working closely with Sales, Head Office, Production, Workshops and external stakeholders, you will oversee end-to-end order management, forecasting, invoicing, reporting and general administration functions.
Ensure that the Workshop schedule is up to date and correct as well as in line with the sales forecast expectations.
Troubleshoot issues that may delay invoicing or delivery, and actively support month-end sales activity.
Lead, support and provide assistance to sales support staff within QLD.
Process job cards and warranty job cards.
Data entry for stocktake.
Process credit card payments.
Follow up on quotes.
Skills & Experience
Team Leader experience is desired but not essential.
Highly organised.
Experience in administration.
Attention to detail.
Benefits
As a Crown employee you get to enjoy:
A benefits program which gives you access to discounts and cashback from over 400+ retailers nationwide.
Access to a health and wellbeing platform which supports your mental, physical and financial goals.
Corporate Rates for Private Health Insurance.
An inclusive working environment.
An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options.
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