Site Merchandiser (Región Metropolitana)

The Site Merchandiser supports the day‑to‑day execution of both B2C (direct‑to‑consumer) and B2B (business‑to‑business) ecommerce experiences for The Mascot Shop, jostens.com and other Jostens properties. The Site Merchandiser is responsible for helping maintain and optimize the online shopping experience by ensuring products, content, and promotions are accurately presented on the website. This role focuses on day‑to‑day site execution, product setup & offering, basic performance monitoring and working closely with cross‑functional partners such as marketing, product, UX, operations and sales. Responsibilities
- Maintain and update B2C and B2B product & template listings, including product names, descriptions, pricing, categories, attributes and availability.
- Use dotCMS and Broadleaf Commerce to maintain and update web content such as banners, navigation, categories, collections, promotional messaging and basic page layouts.
- Support the setup and execution of promotions, featured products, and merchandising placements.
- Perform regular site audits to identify broken links, incorrect content, pricing issues, or merchandising errors.
- Work closely with marketing, UX, product and customer service teams and communicate effectively when content updates are completed and/or issues arise that need to be escalated.
- Monitor basic ecommerce metrics related to product setup, availability and sales performance. Requirements
- Bachelor’s degree (or in progress) in Marketing, Business, Communications, Digital Media, or a related field — or equivalent experience
- Strong attention to detail and organizational skills
- Comfort working with spreadsheets and web‑based tools
- Basic understanding of ecommerce or digital experiences (academic, internship, or entry‑level experience acceptable)
- Ability to manage multiple tasks and follow established processes
- Clear written and verbal communication
- Organized, reliable and eager to learn
- Collaborative team player with a customer‑focused mindset Preferred
- Exposure to Broadleaf Commerce, dotCMS, or similar ecommerce/CMS platforms
- Internship or part‑time experience in ecommerce, digital marketing, retail, or website management
- Basic knowledge of analytics tools (e.g., Google Analytics, dashboards)
- Interest in UX, merchandising strategy or conversion optimization
- Weekly Payment
- Law medical insurance and AFP
- Complementary Medical Insurance
- Life Insurance
- 2 way free Transportation
- Internal Bank
- Credit in pharmacy and optic center
- Referral Program
- Hybrid after 3 months based on equipment's availability and customs permissions. Jostens is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Postúlate en Kit Empleo: kitempleo.cl/empleo/1da89g